{"id":22163,"date":"2019-05-30T14:41:09","date_gmt":"2019-05-30T14:41:09","guid":{"rendered":"https:\/\/www.policlinicogemelli.it\/patient-services\/ritiro-cartelle-cliniche\/"},"modified":"2021-03-31T08:55:32","modified_gmt":"2021-03-31T08:55:32","slug":"medical-records-pick-up","status":"publish","type":"page","link":"https:\/\/www.policlinicogemelli.it\/en\/patient-services\/medical-records-pick-up\/","title":{"rendered":"Medical records pick-up"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A<strong> medical record<\/strong> is a personal document that contains the combination of health-related information and personal data regarding a patient\u2019s hospitalization (diagnostic test results, medical analyses, therapies, etc.) <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Medical records pick-up at the Policlinico Universitario A. Gemelli IRCCS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Medical records are the hospital\u2019s property and only copies upon payment can be issued after the appropriate request has been made. Requests can be made as early as the first day of hospitalization at the <strong>MEDICAL RECORDS ARCHIVE located on the 3rd floor (wing F)<\/strong> during the following hours:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Monday <\/strong>to <strong>Friday<\/strong>: from 8:30 am to 1:45 pm <\/li><li><strong>Saturday <\/strong>from 8:30 am to 12:00 pm<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Requests, except mailing requests, can me made by any adult, who is aware of the personal data and details necessary to properly request the medical document. The request for mailing medical record copies and pick-up at the window can be done by:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>The person concerned<\/strong> with an identification document. <\/li><li><strong>A proxy<\/strong> bringing the request form filled-out and signed by the paperwork holder, attaching the latter\u2019s identification document (original or copy signed  by the holder). When picking up records, proxies must bring their own identification document, the signed proxy authorization form and the delegating party\u2019s identification document (original or copy signed by the holder).<\/li><li><strong>In the case of minors or incapacitated person<\/strong>, those who have parental rights or guardians\/trustees (or their proxies) who possess the appropriate legal documents and, if necessary, a proxy authorization form. <strong>Emancipated minors<\/strong> must bring appropriate certification.<\/li><li><strong>Legal heirs<\/strong> of deceased patients, who bring appropriate legal documents\/self-certification attesting their family relation. When there is more than one <strong>legal heir<\/strong> and there is dissent among them, the Judicial Authority is thereupon responsible<\/li><\/ul>\n\n\n\n<div class=\"kf-accordion test kf-accordion-4\">\n<div class=\"kf-accordion-item kf-accordion-item-active\"><h3><span class=\"kf-accordion-item-label\">How to request medical records<\/span><\/h3><div class=\"kf-accordion-item-content\">\n<p class=\"wp-block-paragraph\">In order to request medical records it is necessary to bring the  <a class=\"kf-link underline\" rel=\"noopener noreferrer\" href=\"\/wp-content\/uploads\/2019\/05\/mod029_modulo_richiesta_rilascio_cartella_clinica.pdf\" target=\"_blank\">request form<\/a>, along with the appropriate legal documents attesting the entitlement of the rightful owner as well as the signed photocopy of the entitled person\u2019s identification document (front and back side).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The form can be given:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>At the window<\/strong>, personally or by proxy: in such cases, the amount due must be paid upon making the request.     <\/li><li><strong>Via fax, e-mail, regular mail<\/strong>: in such cases, the amount due must be paid by bank wire transfer payable to:<\/li><\/ul>\n\n\n<style>#kt-layout-id_2632b1-69 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_2632b1-69 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_2632b1-69 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}#kt-layout-id_2632b1-69{background-color:#eeeeee;}#kt-layout-id_2632b1-69 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_2632b1-69 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_2632b1-69 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_2632b1-69\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_2632b1-69\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_e4560a-32 > .kt-inside-inner-col{border-color:#eeeeee;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_e4560a-32 > .kt-inside-inner-col,.kadence-column_e4560a-32 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_e4560a-32 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_e4560a-32 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_e4560a-32 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_e4560a-32 > .kt-inside-inner-col{background-color:#eeeeee;}.kadence-column_e4560a-32 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_e4560a-32{position:relative;}@media all and (max-width: 1024px){.kadence-column_e4560a-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_e4560a-32 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_e4560a-32\"><div class=\"kt-inside-inner-col\" style=\"background:rgba(238, 238, 238, 1)\">\n<h4 style=\"text-align:center;\">Fondazione\nPoliclinico Universitario Agostino Gemelli IRCCS<\/h4>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">IBAN: IT59Z 02008 05314 00010 2940493<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Purpose: <em>\u201cMedical records request Name, Last name, Patient\u2019s Fiscal Code Number and Nosographic Code indicated by the Archive\u201d (attach copy of the bank wire transfer receipt)<\/em><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Before making the bank wire transfer payment<\/strong>, submit the request to the archive\u2019s e-mail address which will respond providing the correct amount and the nosographic code number to be indicated in the payment purpose.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The request cannot be carried out if the properly filled-out form, the entitled person\u2019s identification document, the certification attesting the entitlement and a copy of the bank wire transfer receipt are missing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To download the <strong>information for the issuance of medical records<\/strong>, <a rel=\"noreferrer noopener\" href=\"https:\/\/www.policlinicogemelli.it\/wp-content\/uploads\/2019\/05\/mod028_informativa_richiesta_rilascio_cartella_fpg.pdf\" target=\"_blank\" class=\"kf-link underline\">click here<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>request\/issuance form<\/strong> is available <a rel=\"noreferrer noopener\" href=\"https:\/\/www.policlinicogemelli.it\/wp-content\/uploads\/2019\/05\/mod029_modulo_richiesta_rilascio_cartella_clinica.pdf\" target=\"_blank\" class=\"kf-link underline\">here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"kf-accordion-item kf-accordion-item-active\"><h3><span class=\"kf-accordion-item-label\">Costs<\/span><\/h3><div class=\"kf-accordion-item-content\">\n<ul class=\"wp-block-list\"><li>hard copy: 18,00 \u20ac<\/li><li>certified hard copy: 23,20 \u20ac<\/li><li>digital CD copy: 10,00 \u20ac<\/li><\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"kf-accordion-item\"><h3><span class=\"kf-accordion-item-label\">Delivery time<\/span><\/h3><div class=\"kf-accordion-item-content\">\n<p class=\"wp-block-paragraph\">Delivery times vary depending on if the medical record is in the Archive and on the amount of requests made.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>At the window<\/li><li>Through registered mail sent to the indicated address and with the additional fees described in the section \u201cCosts\u201d. <\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Requested copies that have not been picked up at the window will be destroyed after 90 days from being printed.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"kf-accordion-item\"><h3><span class=\"kf-accordion-item-label\">How to request other medical documents<\/span><\/h3><div class=\"kf-accordion-item-content\">\n<p class=\"wp-block-paragraph\">The Medical Records Archive Office provides information about the procedures of issuance of copies for other medical documents.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Medical records pick-up at the  Presidio Columbus<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Medical records are the facility\u2019s property and only copies upon payment can be issued after the appropriate request has been made, that can be made as early as the first day of hospitalization at the <strong>MEDICAL RECORDS window located on the 2nd floor<\/strong> during the following hours:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Monday to Friday: from 8:15 am to 2:15 pm <\/li><li><strong>Saturday<\/strong>: closed<\/li><\/ul>\n\n\n\n<div class=\"kf-accordion test kf-accordion-5\">\n<div class=\"kf-accordion-item kf-accordion-item-active\"><h3><span class=\"kf-accordion-item-label\">Who can request medical records<\/span><\/h3><div class=\"kf-accordion-item-content\">\n<p class=\"wp-block-paragraph\">Copies of medical records can be requested and picked up by: <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>The person concerned<\/strong> with an identification document <\/li><li><strong>A proxy <\/strong>bringing the request form filled-out and signed by the paperwork holder, attaching the latter\u2019s identification document (original or copy signed  by the holder). When picking up records, proxies must bring their own identification document, the signed proxy authorization form and the delegating party\u2019s identification document (original or copy signed by the holder)<\/li><li><strong>In the case of minors or incapacitated person<\/strong>, those who have parental rights or guardians\/trustees (or their proxies) who possess the appropriate legal documents and, if necessary, a proxy authorization form. <strong>Emancipated minors<\/strong> must bring appropriate certification <\/li><li><strong>Legal heirs<\/strong> of deceased patients, who bring appropriate legal documents\/self-certification attesting their family relation. When there is more than one<strong> legal heir<\/strong> and there is dissent among them, the Judicial Authority is thereupon responsible<\/li><\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"kf-accordion-item kf-accordion-item-active\"><h3><span class=\"kf-accordion-item-label\">How to request medical records<\/span><\/h3><div class=\"kf-accordion-item-content\">\n<p class=\"wp-block-paragraph\">In order to request medical records it is necessary to bring the  <a class=\"kf-link underline\" href=\"\/wp-content\/uploads\/2019\/05\/mod_029_modulo_richiesta_e_rilascio_cartella_clinica_cic002-1.pdf\">request form<\/a>, along with the appropriate legal documents attesting the entitlement of the rightful owner and the signed photocopy of the entitled person\u2019s identification document (front and back side).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The form can be given:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>At the window<\/strong>, personally or by proxy, directly paying the amount due <\/li><li><strong>Via fax, e-mail, regular mail<\/strong>, paying  the amount due by bank wire transfer to:<\/li><\/ul>\n\n\n<style>#kt-layout-id_31c289-80 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_31c289-80 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_31c289-80 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}#kt-layout-id_31c289-80{background-color:#eeeeee;}#kt-layout-id_31c289-80 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_31c289-80 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_31c289-80 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_31c289-80\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_31c289-80\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_bac3a6-57 > .kt-inside-inner-col{border-color:#eeeeee;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_bac3a6-57 > .kt-inside-inner-col,.kadence-column_bac3a6-57 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_bac3a6-57 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_bac3a6-57 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_bac3a6-57 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_bac3a6-57 > .kt-inside-inner-col{background-color:#eeeeee;}.kadence-column_bac3a6-57 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_bac3a6-57{position:relative;}@media all and (max-width: 1024px){.kadence-column_bac3a6-57 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_bac3a6-57 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_bac3a6-57\"><div class=\"kt-inside-inner-col\" style=\"background:rgba(238, 238, 238, 1)\">\n<h4 style=\"text-align:center;\">Fondazione\nPoliclinico Universitario Agostino Gemelli IRCCS<\/h4>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">IBAN: IT59Z 02008 05314 00010 2940493<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Indicate the following wording in the purpose:<em> \u201cMedical records request Name, Last name, Patient\u2019s Fiscal Code Number\u201d<\/em>. <\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">The request cannot be carried out if the filled-out form, the entitled person\u2019s identification document, the certification attesting the entitlement and a copy of the bank wire transfer receipt are missing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To download <strong>the information for the issuance of medical records<\/strong>, <a class=\"kf-link underline\" href=\"\/wp-content\/uploads\/2019\/05\/mod.028_informativa_richiesta_e_rilascio_cartella_cic005-1.pdf\">click here<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The<strong> request\/issuance<\/strong> form is available <a class=\"kf-link underline\" href=\"\/wp-content\/uploads\/2019\/05\/mod_029_modulo_richiesta_e_rilascio_cartella_clinica_cic002-1-1.pdf\">here<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"kf-accordion-item kf-accordion-item-active\"><h3><span class=\"kf-accordion-item-label\">Costs<\/span><\/h3><div class=\"kf-accordion-item-content\">\n<p class=\"wp-block-paragraph\">The fee for a medical record copy is:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>hard copy: 18,00 \u20ac<\/li><li>certified hard copy: 23,20 \u20ac<\/li><li>digital CD copy: 10,00 \u20ac<\/li><\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"kf-accordion-item kf-accordion-item-active\"><h3><span class=\"kf-accordion-item-label\">Delivery times<\/span><\/h3><div class=\"kf-accordion-item-content\">\n<p class=\"wp-block-paragraph\">Delivery times of medical record copies vary depending on the request procedures:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>at the window (Monday to Friday from 8:00 am to 2:30 pm)<\/li><li>through registered mail sent to the indicated address with the following additional fees: <ul><li>hard copy: 7,00 \u20ac<\/li><li>digital CD copy: 5,00 \u20ac <\/li><\/ul><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Requested copies that have not been picked up at the window will be destroyed after 90 days from being printed.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"kf-accordion-item kf-accordion-item-active\"><h3><span class=\"kf-accordion-item-label\">How to request other medical documents<\/span><\/h3><div class=\"kf-accordion-item-content\">\n<p class=\"wp-block-paragraph\">The Medical Records Archive Office provides information about the procedures of issuance of copies for other medical documents. <\/p>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A medical record is a personal document that contains the combination of health-related information and personal data regarding a patient\u2019s hospitalization (diagnostic test results, medical analyses, therapies, etc.) Medical records pick-up at the Policlinico Universitario A. Gemelli IRCCS Medical records are the hospital\u2019s property and only copies upon payment can be issued after the appropriate [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":20924,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-kf-full.php","meta":{"_acf_changed":false,"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":["post-22163","page","type-page","status-publish","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Medical Records Pick-up Policlinico Gemelli - Presidio Columbus<\/title>\n<meta name=\"description\" content=\"Medical records pick-up at the Policlinico Universitario Agostino Gemelli IRCCS and Presidio Columus: times and how to request a medical record\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.policlinicogemelli.it\/en\/patient-services\/medical-records-pick-up\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Medical Records Pick-up Policlinico Gemelli - 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